APP

SAO Phase 1b — Ticket Enrichment

Enrich the SAO ticket with labels, watchers, attachments, due dates, typed ticket-to-ticket relations, and advanced search with saved filters — every feature offline, ACL-respecting, and independent of the error flow.

State
Done
Progress
100%
Steps
19 / 19
Started
2026-08-15
Finished
2026-09-30
Module
Platform

Tasks.

  • Task 1: Due dates3/3
  • Task 2: Labels3/3
  • Task 3: Watchers3/3
  • Task 4: Attachments (spatie medialibrary)3/3
  • Task 5: Ticket relations3/3
  • Task 6: Advanced search and saved filters3/3
  • Task 7 (optional UI): Filament surfaces1/1

Read the full plan on GitHub