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Media analysis: user guide

With media analysis switched on (Filament > Settings, features.media_analysis.enabled), the files you attach to contents and tickets become searchable by what they show or say:

  • images get a caption, keywords, the idea and intent they convey, and any text they contain;
  • audio and video get a transcript;
  • PDFs get their text.

The caption and keywords fill the media's description and keywords only when you left them empty; what you write is never overwritten.

A content or ticket also becomes findable by what its media show (for example an article with a photo of a lighthouse is found by "lighthouse"), but not by the full transcript of a video it contains.

You only find a media if you can see the content or ticket it belongs to. An administrator can change this with the setting media.search_visibility (open shows every media regardless of its owner).

The same file attached twice is analysed once. When the last copy of a file is deleted for good, its analysis is deleted too.

On a media's view (in the media gallery, or on its content or ticket) an "AI analysis" panel shows the idea, intent, entities and any transcript or extracted text, with a "Re-analyze" button to run the analysis again. The panel and the button appear only while media analysis is switched on.

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